Terms & Conditions
- Site ContentThis Web site is exclusively owned and operated by LightStim International, Inc. Unless noted, the design and content featured on LightStim.com, including navigational buttons and images, artwork, graphics, photography, text, and the like are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by LightStim International, Inc. This site in its whole is protected by copyright and applicable trade dress. Any and all worldwide rights, titles, and interests are reserved. The contents of our site and the site in its entirety are intended solely for your personal and/or noncommercial use. Be aware that any use of our Web site and its content for purposes other than personal and noncommercial use is prohibited without the prior written permission of LightStim International, Inc. Do not publish, modify, reproduce, display, sell, or distribute any of the materials from LightStim.com. You can, although, download or electronically copy and print any of the page contents displayed on the site, and even forward certain pages of this site to friends via email, but please remember that these are available for your personal and noncommercial use only. If you should choose to download, copy, or forward any of the Web site materials via email, no right, title, or interest in those materials will be transferred to you. Please note hard copies of LightStim.com must include the copyright notice displayed on every Web page.
Payment & Pricing Policy
- Pricing & Sales TaxThe prices quoted on LightStim.com are displayed in United States currency and therefore valid only in U.S. currency. We reserve the right to change our prices at any given time. Sales tax will be calculated by the ship to and bill to address of the order and will automatically be added onto the order. We are required by law to charge sales tax (excluding shipping) in the state of California only.
- Credit Card PaymentsWe accept most major credit cards.
- International OrdersWe accept International orders from most countries. Please check the shopping cart on our online store under Calculate Shipping Rates.
The customer is responsible for any Customs charges or individual Country and or State taxes.
For countries outside those listed, please contact us.
- Technical MattersAs a visitor to and user of this Web site, you must assume full responsibility for any costs associated with servicing of equipment used in connection with the use of our site. Understanding the unpredictability of technology and the online environment, LightStim International, Inc. does not warrant that the function or operation of this Web site will be error free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and a user of this Web site, you, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Please note LightStim International, Inc. shall not be liable for damages of any kind related to your use of or inability to access this site.
- Product AvailabilityLightStim.com makes every effort to ensure that the products presented are available for purchase. At times we may experience a backlog in production or some unavailability of parts which is out of our control and may not be able to send you your products in a timely fashion.
- Product DisplayNote, we have made our best efforts to display the products shown on LightStim.com as accurately as possible. Be aware that the colors we use, as well as the display and color capabilities of your particular computer monitor, will greatly influence the colors you actually see on the screen. LightStim International, Inc. will not be held responsible for the limitations of your monitor and cannot promise that your monitor's display of any color, texture, or detail of actual merchandise will be accurate.
- Web Site ErrorsLightStim.com strives to present the most accurate information on our Web site at all times. There may be occasions when some of the information may contain incomplete information, errors or inaccuracies. Any inaccuracies are completely unintentional and we apologize if incorrect information is reflected in product price or availability - or for any malfunctions in your individual order. Please note we make no claims to our contents accuracy - implied or expressed - and we reserve the right to update product information and repair inaccuracies at any time.
- Web Site UpdatesLightStim International, Inc. is dedicated to the continual creation of our website so that you will enjoy visiting us on a regular basis. We want you to expressively understand that we cannot guarantee products and or prices that you saw on a previous visit to LightStim.com to be available on a subsequent visit. We do reserve the right to change our Web site, any products and prices at any time without any prior notice. If you have any questions about previous products and prices please feel free to contact us anytime.
- Product DisclaimerThe products and the claims made about specific products on or through this site have not been evaluated by the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease. The information provided on this site is not intended as a substitute for advice from your physician or other health care professional. You should not use the information on this site for diagnosis or treatment of any health problem. You should consult with a healthcare professional if you have or suspect you might have a health problem.
Warranty & Return Policy
- Satisfaction GuaranteeLightStim International, Inc. offers a 100% 90-Day Satisfaction Guarantee! We invite you to use any of our hand-held lights for 90 days. If you are not satisfied with the results, simply send it back and we will promptly refund the purchase price, less shipping. The Light must be returned in the original packaging along with all of the original package contents and your original sales receipt in order to qualify.
The 90-day-Satisfaction guarantee is only valid for hand-held Lights sold at full retail price from www.LightStim.com. If purchased from a third-party retailer please confirm the retailer's individual return policy.
The Professional 2-Panel Lights do not qualify for the 90-Day Satisfaction Guarantee.
- WarrantyLightStim International, Inc. offers a 2-year repair/replacement warranty on the hand-held LED Light Therapy Lights. The warranty is limited to factory defects including defective power transformers. We will not be responsible for damages caused by misuse or abuse intentional or otherwise. If you find that your Light is not working properly please call us directly to troubleshoot the situation. If it is determined that the Light itself is defective please mail it directly to LightStim for repair or replacement. Shipping charges on returned Lights and/or power cords are the sole responsibility of the customer. Please note International customers only are responsible for retuned shipping charges once the Light is repaired and must include payment in the form of a check or credit card before the repaired or replacement Light is shipped back.
• Professional 2-Panel Lights do not qualify for the 90-day Satisfaction Guarantee.
• LightStim Collagen Peptide Serum does not qualify for return and/or 90-day Satisfaction Guarantee.
• LightStim for Wrinkles Mini, purchased on or after March 27, 2013, does not qualify for Return/Exchange/90-day Satisfaction Guarantee.
You must contact us within 90-days of your original purchase date of your hand-held LightStim to qualify for a return under our 100% 90-Day Satisfaction Guarantee return policy.
For all hand-held Lights a copy of your invoice or receipt must accompany the return or it will not qualify for a return. You must include all original packaging materials and accessories to qualify for a return. If any items are missing a 15% restocking fee will be required.
To return a product please contact us for a return authorization number. Once the product is returned allow 2 weeks for processing and posting of the refund. If a product is returned without an RA# allow 3-4 weeks for processing and posting to your account.
If your LightStim product is damaged in shipping please notify us and we will replace your product immediately upon receipt back to us. We do not cover your shipping costs for returned products that were damaged in shipping.
- Unauthorized LightStim Resellers/DistributorsLightStim International, Inc. will not guarantee our product if purchased on eBay, or any other online auction sites, or any unauthorized distributor or dealer.
The Official LightStim Store, located at http://store.lightstim.com, is the only authorized online store to order LightStim products from.